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Terms and Conditions

 

Delivery and Returning T's & C's

Delivery Addresses

Please note that all Bristol Vet School deliveries will be sent to the Bristol Vet School Langford Campus, where it will be passed to the student admin team for you to collect.

** Please also note that we do not post any uniforms to private addresses / home addresses, we only post to the Bristol Vet School Langford Campus, to prevent risk of loss of a delivery should you not be home **

Delivery Costs

Delivery Charge is £7.95 + VAT per order.

Delivery Times

Your order will be dispatched and delivered to Bristol Vet School Langford Campus within 5-7 'working' days from the date the order had been placed and payment has been made.

 

Returning Your Parcel

If you wish to return or exchange any particular items, please call our Customer Service helpline immediately on 0117 32 52 199 or alternatively you can email us at orders@misteruniform.co.uk

Once you have contacted us, one of our friendly team members will be very happy to talk you through our returns process.


 

How long Do I Have To Return my Order To Mister Uniform?

Please return any unwanted items back to us within 14 working days of receiving your order to the following postal address:


Mister Uniform Returns Department

Unit 2 Mead Court 

Cooper Road

Thornbury 

BS35 3UW 


We will not accept the return after this time has passed. 

(please call/email us before you return any items so that we can talk you through the returns process)

 

Refunds

Once we have received and checked and validated your returned order, our accounts department will issue a refund to the card you had initially paid with.

Your refund will aim to be processed in approximately 14 working days of our receipt of your returns.



If you have any queries about the delivery or returns of your order, please contact us by email to orders@misteruniform.co.uk or you can call us on 0117 32 52 199

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